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Xact TeleSolutions

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Work Load High, Pay is Low - Customer Service Representative Xact TeleSolutions Employee Review

2.0
4 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Work from the privacy of your Home, no travel, no gas, variety of accounts, gain experience in many fields; dispatcher-tech support-messaging-sales-education

Cons

No incentives for long term employment with this company. Unstable wages based on a new tier system in place that is on a slidable scale-If You can Juggle 200+ accounts at any given time. Desired scheduled hrs are not guaranteed, & You never know what they are, because they are posted on a Thursday, If you are scheduled Sunday, that is a 2 day notice, Impossible to plan a life or attend to your family.

Explore other reviews about Xact TeleSolutions

5.0
15 Mar 2023
Recommend
CEO approval
Business outlook

Pros

No stressful calls. Various clients. Less stress than your average customer service positions.

Cons

During that time there was no retirement plan.

4.0
30 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good stable company with continuous flow of accounts and campaigns.

Cons

Not much increase in salary over the years.

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