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Xact TeleSolutions

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Like a Family - Account Manager Xact TeleSolutions Employee Review

5.0
13 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Working for XACT is like working for a family company. Running and maintaining a small business is hard work and we have struggled to say the least ... with scars to prove it. But we keep going and we never lose; we win or we learn. Even at XACT’s most challenging times, the management team has always made decisions with the employee in mind first and foremost. I can testify to that. XACT took a chance on a poor kid from Baltimore, taught and mentored me, made it OK to mess up just so long as I learned — and I am so grateful for that. We have come a long way. Thank you.

Cons

Small business isn’t easy or convenient. There’s no big corporation backing you up or helping to keep the lights on. It takes grit and determination and making tough calls ... sometimes even with very few options.

Explore other reviews about Xact TeleSolutions

5.0
15 Mar 2023
Recommend
CEO approval
Business outlook

Pros

No stressful calls. Various clients. Less stress than your average customer service positions.

Cons

During that time there was no retirement plan.

4.0
30 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good stable company with continuous flow of accounts and campaigns.

Cons

Not much increase in salary over the years.

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