Challenging for US leaders and teams - Anonymous employee Xero Employee Review

2.0
14 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The potential for business growth in US

Cons

CEO's lack of trust in US-based leaders and teams Decisions made by people who don't understand US market

avatar
Xero Response
7y
Thank you for your review of Xero. The Americas team remains integral to Xero's over all mission and success. Our leaders here are empowered to make decisions and work closely with global leadership to achieve alignment. Please reach out to me directly to discuss any concerns or limitations you feel you may have around your ability to do great work. -Andy Burner, VP People & Business Operations

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

See reviews by: Helpful|Rating|Date|All