Work/life balance great, feeling accomplish and working with great leadership not so much - Engineer Xero Employee Review

1.0
16 May 2019
Recommend
CEO approval
Business outlook

Pros

* Great work/life balance, maybe too life heavy.

Cons

* New Zealand centric, meaning that Denver always gets the worst projects because NZ gets first picks. * New opinions are not valued. * Ideas should come from the bottom, direction should come from the top, but that's not the case at Xero. This might differ by team, I hope it does. * Just the other day a "tech lead" got mad with an employee because they didn't do things his way. He showed his frustration by throwing his headset. This is the type of people that Xero's culture reinforces. Why? Because there won't be any consequences for that type of behavior. * No work is been done here. I can corroborate what another reviewer said, I also see people play video games throughout the day. * As far as technology, Xero seems to do things backwards. Some teams are against what other great tech companies are doing. * Employees get promoted not because of merit but because they've been there a long time. This is not always the case but it happens more than it should.

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Xero Response
7y
Thank you for your review of Xero. I'm sad to hear that this has been your experience. The behavior you detailed is certainly not acceptable and not conducive to the environment we want to create for employees. I would encourage you to reach out to your People Experience Business Partner, who is an advocate for you and your team, or to me directly. I hope we can help foster an environment where you feel you are doing important and valued work. -Andy, VP People & Business Operations

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

1
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