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      Xero

      Engaged employer

      Xero reviews

      Lots to learn about people - Anonymous employee Xero Employee Review

      3.0
      19 Oct 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of nice, friendly people to work with. Nice offices.

      Cons

      Very little career development- they scrapped the bonus so now there is no incentive for Managers to measure performance or have any interest in developing their staff. This includes no professional development and no study budget for general staff. Only Managers seem to get trained. Perks/Salary - for a company with this many employees there are no perks, no decent health care benefits, no childcare, no car parking, no gym membership etc. Salary is low market rate at best and certainly doesn't make up for the fact there are no benefits as part of the package Communication - Terrible at communication, multiple channels with no consistent approach, you only find out things through the grapevine. Often feel disconnected to what other teams are doing and often working in silo with duplicated results because of it.

      avatar
      Xero Response
      11y
      Our best kept secret seems to be the Learning & Development group -- you can find them very active on Home. We are in the process of putting out broader communication around the programs we have to offer for all levels of staff and the budgets we have in place to support career development. On the benefits front, as we review for this year, we will be adding more to a pretty competitive slate. We hope you gave us your thoughts of your priorities in the recent survey.

      Explore other reviews about Xero

      5.0
      24 Apr 2026
      Partner consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and solid benefits

      Cons

      Could be a bit chaotic at times

      1
      1.0
      30 Jun 2026
      Marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Xero has a great product and a lot of very passionate employees who work very hard for their customers.

      Cons

      The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

      4
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