Too many cooks, not enough broth - Anonymous employee Xero Employee Review

3.0
17 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Inspiring CEO High profile company, with strong investment Lots of very smart people Good at anticipating opportunities in the market, and succeeding in them

Cons

Top-heavy staffing distribution, with strange management hierarchies. High chance of burn-out. A very "corporate" view of infrastructure and tooling, resistant to non-MS technologies. Difficult to find certain necessary skill-groups in NZ (e.g. full-stack DevOps, Site-Reliability Engineers rather than SysAdmins) and still extremely resistant to virtual teams and remote working.

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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