Toxic culture, awful CEO, nepotism, backstabbing and bad product - Anonymous employee Yapily Employee Review

1.0
20 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A job is better than no job.

Cons

Yapily is a strange place. Considering the CEO is obsessed with culture, the culture here is awful. Many people in the business have tried to work on culture over the last 12 months but always met with resistance from the top. If it's not cost related then it's just because they don't want to do it. People who try to go out of their way to do nice things for other staff members because management can't be bothered get told off and told to stop. The management team is highly dysfunctional and a few in particular love to throw others under the bus. They are quick to blame but can't really own up to their own mistakes. If you work with or near them you should expect lots of late night calls and last minute tasks. You will also be held accountable for things that didn't get done but that were never assigned to you in the first place. The CEO loves to say he will promote you but will probably just get you fired you after you spend your time working on all the things he asked for. There is no structure or support, but a lot of criticism. The salaries are pathetic and the benefits package is non-existant.

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Yapily Response
5y
Thank you for your feedback and taking the time to do a review. We are taking these comments on board. Good luck in your next role.

Explore other reviews about Yapily

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I spent nearly 4 years at Yapily and having left over a month ago, I've finally had time to reflect on my experience working there. As a function of my role, I worked with people across a number of teams including engineering, product, pre-sales, strategy and leadership. It's clear that everyone has deep passion, and is tied into the collective mission. It was amazing to see everyone rallying together when we needed to think of creative approaches or overcome challenges. Yapily has a strong no-ego culture. Yapily is in an incredibly unique position with its product-market fit and commitment to the highest engineering standards, and so as a sales person I was always able to stand confidently behind the product and thus bring creativity to my stakeholder engagement. Managers and leadership are always there to support, and particularly in my last year working closely with the senior leadership team I learnt an inordinate amount and grew as a professional in so many ways. I miss the team and will continue cheering Yapily on from the sidelines!

Cons

As with any fast-growing company, there is a pressure to perform and work to the highest standard. This can be a bit daunting in the moment, but on reflection it really helped me grow as a person and I think has set me up well for my new role.

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Yapily Response
4mo
Thank you so much for your review, we really appreciate your feedback and so glad that you enjoyed your time here at Yapily.
2.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Generally a fantastic team that want to do their best Employees often form friendships due to hiring good fits A genuinely interesting industry to work in Opportunities to contribute ideas to the architecture The chance to work with some cutting edge technology Autonomous working most of the time (although some micromanagement occurs) Attempts to improve social aspects

Cons

The management team have: been condescending and belittling to employees lost their temper and shouted at employees in meetings deliberately pushed people out through restructuring hired friends and protected them when complaints were made shifted blame for negative events or mistakes while taking credit for the positives Other negatives: RTO under the guise of collaboration, even though the offices lack desks and meeting spaces Constant stream of employees (and knowledge) leaving the company employee morale completely drained and management are either blind to it or don’t care enough to do anything to address it disorganised plan as to what the product even is, constantly pivoting with no regard to how that affects the existing codebase

5
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Yapily Response
4mo
Thank you for taking the time to leave such a thoughtful and detailed review. We appreciate that you highlighted several positives about your experience , including the strength of the team, the interesting industry, opportunities to work with new technology, and the collaborative culture we aim to build. We agree that our people are our greatest asset, and we’re proud that many employees form strong professional and personal relationships here. We’re genuinely disappointed to read the concerns you’ve raised. The behaviours you describe regarding management do not reflect our values or the standards we expect from our leaders. We take allegations of disrespectful communication, favouritism, or unprofessional conduct extremely seriously. Any feedback of this nature is reviewed internally and addressed through formal channels. At the same time, we want to provide some broader context. We regularly measure employee engagement and sentiment through anonymous surveys. Our most recent eNPS score was 19, which is above industry benchmarks and reflects that, overall, employee feedback about the company and leadership is positive. That doesn’t mean every individual experience is perfect, but it does help us understand that the picture is more balanced than a single review can capture. Regarding return-to-office and workplace changes: like many companies, we continue to evaluate how to best support collaboration while also providing flexibility. We recognise that transitions can be frustrating, and we recently improved our office facilities, meeting spaces, and hybrid working arrangements based on employee input. We also acknowledge that periods of rapid growth and product evolution can feel disruptive. Our industry moves quickly, and we are continually refining our strategy to ensure long-term success. We understand that frequent change can be challenging, and we are focused on improving communication and planning so teams have greater clarity and stability. We are always open to hearing specific, constructive feedback. If you would be willing to share more detail about your experiences, we would genuinely welcome a confidential conversation so that concerns can be properly reviewed and addressed. You can contact us directly at people@yapily.com Thank you again for sharing your perspective. Feedback, both positive and critical, is essential to helping us improve.
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