27 Mar 2023
Anonymous employee
Yokoy Response
2yHi,
Thank you for taking the time to share your feedback regarding your experience at Yokoy. We greatly value your insights as they help us identify areas for improvement and work towards creating a more positive and productive work environment for all our employees.
We are genuinely sorry to hear that you have experienced uncertainties related to the lack of clearly defined Key Performance Indicators (KPIs). We understand how important it is for employees to have a clear understanding of their goals and performance expectations. We are actively working to establish more transparent and measurable KPIs across the organization to alleviate this concern and provide our employees with the direction needed to excel in their role.
Open communication and efficient conflict resolution are essential for a healthy work culture. We are committed to addressing this issue by implementing training programs focused on effective communication, conflict resolution, and leadership skills. Our aim is to foster a supportive atmosphere where challenges are tackled constructively and collaboratively.
Regarding your concerns about toxic examples in leadership, such as favoring night work and discouraging sick leave, we take these matters very seriously. It is our policy to prioritize the well-being of our employees and promote a healthy work-life balance. We will conduct a thorough review of leadership behaviors to ensure that they align with our values and policies. Any instances of behavior that contradict our values will be addressed appropriately.
Your comparison to a startup and the perceived chaos is a perspective we value. We recognize that a balance between innovation and stability is essential for a productive work environment. We are actively investing in processes and systems that will streamline operations and create a more organized workflow, while still retaining the dynamic and creative aspects that make us unique.
Once again, we sincerely appreciate your willingness to share your experiences and concerns. Your feedback is instrumental in our ongoing efforts to evolve and enhance our workplace. If you have any further insights or suggestions, please feel free to reach out to us directly at people@yokoy.ai.
Best regards,
Yokoy People Team