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ZOO Digital Group

Is this your company?

If you're a freelancer, don't bother - Anonymous employee ZOO Digital Group Employee Review

1.0
22 Aug 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have a lot of projects to offer, which is nice. Their platform is easy to use and an online based translating platform is always a plus.

Cons

Basically they won't pay you voluntarily. Yeah, the contract gives you some kind of timeline when they should pay you but they won't meet that deadline. You have to work your butt off to get your money. Contact their finance team and they will either give you some kind of excuse or ignore you all together. Too many people started asking for their money on Facebook so they blocked that as well, Twitter is no use anymore. If you contact them through their website with a highly annoyed message, there might be a helpful person answering you and actually do something about it. It requires some stubbornness to get paid with these guys. It's a shame cause otherwise there is nothing wrong with the company, but it's not the contractor's job to keep asking what they owe you time and time again. Personally I couldn't be bothered with that anymore and I'm not waiting for my money for six months or more. There are better clients out there, who actually respects you and your work.

Explore other reviews about ZOO Digital Group

5.0
5 May 2024
Recommend
CEO approval
Business outlook

Pros

- Little to no micromanagement - Chance to move upwards - Friendly coworkers - Respectful management

Cons

- Selfish executives - Wasteful spending - Long hours

4.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Zoo excels at providing flexible hours, remote work, good management, and efficient proprietary systems/platforms. I feel sufficiently supported when I work here. It's a nice place to work if you can land a job here.

Cons

Industry disruptions have caused uncertainty in its future and Zoo is, unfortunately, not immune from that. Also, pay is not that great.

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ZOO Digital Group Response
6mo
Thank you for sharing your feedback and for your long service with ZOO. We’re glad to hear that the flexibility, remote working options, supportive management, and our platforms have contributed positively to your experience. You’re right that the wider industry continues to face uncertainty, and we recognise how that affects confidence in the future. Pay has also been a challenge during this period, and while constraints have been driven by market conditions, we know it’s an important area to address as stability returns. We appreciate you taking the time to share your thoughts.
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