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ZOO Digital Group

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Unpaid Work and Broken Promises - Freelance Subtitler ZOO Digital Group Employee Review

1.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Opportunity to work on interesting projects.

Cons

Persistent payment delays, lack of transparency, poor communication, unprofessional handling of payroll, disrespect for freelancers' time. I subtitled a series for them in February and still haven’t been paid, with excuses about payment system issues. This seems to be a recurring problem. I will not accept further work from ZOO Digital and caution others to demand upfront terms.

Explore other reviews about ZOO Digital Group

5.0
5 May 2024
Recommend
CEO approval
Business outlook

Pros

- Little to no micromanagement - Chance to move upwards - Friendly coworkers - Respectful management

Cons

- Selfish executives - Wasteful spending - Long hours

4.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Zoo excels at providing flexible hours, remote work, good management, and efficient proprietary systems/platforms. I feel sufficiently supported when I work here. It's a nice place to work if you can land a job here.

Cons

Industry disruptions have caused uncertainty in its future and Zoo is, unfortunately, not immune from that. Also, pay is not that great.

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ZOO Digital Group Response
6mo
Thank you for sharing your feedback and for your long service with ZOO. We’re glad to hear that the flexibility, remote working options, supportive management, and our platforms have contributed positively to your experience. You’re right that the wider industry continues to face uncertainty, and we recognise how that affects confidence in the future. Pay has also been a challenge during this period, and while constraints have been driven by market conditions, we know it’s an important area to address as stability returns. We appreciate you taking the time to share your thoughts.
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