Poor leadership and lack of psychological safety - Anonymous employee Zapiet Employee Review

Learned useful skills related to Shopify apps and merchant support. Some team members were supportive on a day to day level. Remote work structure allowed collaboration across different regions.

Extremely poor HR practices and lack of transparency. Termination decisions are handled abruptly and without fair discussion. Conflict of interest policies are unclear and applied in an inconsistent and disproportionate way. Employees are not given the chance to explain or resolve situations before drastic actions are taken. Culture prioritises risk avoidance over people, creating an environment of fear rather than trust. Little sense of job security, even for high performing employees.

completely remote work so flexible with hours

horrific management, self-indulgent and self-taught who are only interested in building their own personal brands