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      Zellis

      Engaged employer

      Zellis reviews

      Experience is not valued - Customer Support Zellis Employee Review

      3.0
      15 Jul 2025
      Customer support
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great people and some great managers (those that have managed to escape the cull)

      Cons

      They want you to be experienced but as soon as you are, they are shipping your job to India as its cheaper. No thought to customer satisfaction. Call centre managers that think application support can be delivered from a script. Software that is never finished, difficult to support and lots of defects. Only interested in the next fashion.

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      3.0
      20 May 2026
      Manual tester
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of flexibility if needed Good Benefits

      Cons

      Salary is very secretive and is frowned upon if talked about Not a lot of progression Senoir management is too focused on keeping revenue and customer gained secretive than investing in staff that keeps the company running day to day Too frequently adding last minute/urgent projects at the end of product releases with very tight deadlines which would end up affecting testing quality

      1
      2.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits offering is broad with a reasonable pension match

      Cons

      Compensation below average Team and management structure is complex

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