Good - Anonymous employee Zello Employee Review

Great people, interesting work, fun events, good benefits

Start-up life and long days working at a quick pace isn't for everyone

Some talented individuals in the ranks, but they often leave. Flexible work arrangements sometimes, but morale makes this irrelevant. Product has potential, but leadership hampers progress. Good paternity leave - 4 weeks time off. Offsite Hackathons every year.

Chronic layoffs. Despite being over a decade old, Zello still operates like a shaky startup with no clear direction. Layoffs are frequent, with false reassurances from leadership after every round. Minimal equity. Offers little in terms of equity, and the refreshing program introduced last year is negligible and feels like an afterthought. They will tell you that this is how all start ups work. Poor leadership. The executive team lacks a clear strategy and micromanages daily operations across engineering, product, and sales, creating bottlenecks and inefficiencies. CEO tells to developers and product how to write the code (mostly in a hacky way). CTO constantly micromanages daily. Toxic work environment. Long-term employees seem resistant to change and actively undermine new hires, making it impossible to create meaningful impact. Hacky solutions. Pressure to deliver quickly leads to buggy products and endless cycles of patching and rework. Lack of vision. No clear strategy for the company’s future, just reactive measures and hollow promises.