Pros
For every pro, there is a bigger con.
Cons
Fully Remote: Everyone is intentionally isolated and communication channels are limited. There is no company culture, teams, or relationship building. Compensation: In the industry, this is considered a high starting salary. Raises are based on student numbers, gender, and the "good ole boys club". Training: Training is watching videos from the early 2020's of meetings with students and parents. There is no student curriculum to follow, no program outlines, or plan to train employees. Ongoing training is non-existent. Leadership: the group of admin who are making decisions for the entire company have no idea what's actually going on with their employees. Policies change weekly and new leadership is announced and then turned over. Positions are dissolved/laid-off/restructured and then immediately rehired. Culture of fear: There are no clear guidelines, structures, or an employee handbook. People are let go at will for "performance". There are no KPI's, PIP's, or effective ways of giving feedback resulting in thinking that you're doing something wrong all the time. Mass confusion: What they sell -- data, robust programming, proprietary secrets -- doesn't exist. Therefore, employees can't be trained on what is being sold which results in angry clients and customer service issues. This typically results in the employee being fired for poor performance. Data: What data? The "proprietary data" that is widely advertised on their website and ads does not exist. The data points advertised on the website and in sales calls are random numbers that sound good for marketing. These marketing points are not backed by actual Excel spreadsheets with actual numbers and actual application results. This company has zero year over year data. Systems: What systems? There is no way to know what student is assigned to who and where they are in the process because there is no client management system accessible by all. Employees are not valued: Employees are expected to have 80 students or more. Your worth to the company is how many students you are assigned no matter the personal cost. If you are a woman, you will not be promoted or taken seriously. Student Services: making money is the goal of this organization, not student mentorship and success. Work Life Balance: Does not exist. The lack of systems, reliable training, and management support results in working long hours. People who have been promoted here have prided themselves on working 24/7. Financial Concerns: it seems that this company is having major financial difficulties consistently "restructuring" and letting people go. Bottom line: What they market and sell is not what they do. Revenue and paying out investors is always first priority over employees and the student experience.