Friendly, dedicated software company - Anonymous employee Zenoss, Inc. Employee Review

4.0
17 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive staff who want you to succeed. Strong and personally dedicated leadership. Transparency at all levels. Focus on customer success, efficiency, and competitive product performance in the IT monitoring space. Finance works hard to get good benefits package. Remote work supported.

Cons

Currently in lean times, but investing judiciously in the right areas at this time. Some folks who are still operating like theyre at a startup need to grow up, but that’s par for the course in Austin tech culture. No 401k match but the plan performs well.

Explore other reviews about Zenoss, Inc.

5.0
19 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The Zenoss culture is supportive and collaborative. If you are a software development primadonna, look elsewhere. We all work together to create the best IT monitoring software on earth. And like a great team, we celebrate each other's achievements. We work together and win together on a GCP cloud stack with Docker containers, microservices, MongoDB, Firestore, GraphQL apis feeding a VueJS front-end. Flexible work schedule, work from home options, and a management team that keeps it real. You are informed of top-level decisions and why they were made. Every C-Level executive has an open door policy if you ever want to chat. The structure top-to-bottom is hands-down industry best practice. Zenoss is worth your time to check out.

Cons

It used to be no stay-at-home option, but that is gone now.

1
2.0
2 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing, passionate technical talent -- the staff that remain at Zenoss are incredibly bright

Cons

- No dedicated sales leader and only a couple of sales reps left on the sales team, so no new sales - Whatever is happening in marketing isn't working, so no new sales - There's no product management, so engineering is busy developing features with very little input from or regard for what customers actually want/need - Customer support, success, services, and operations teams keep getting hit with layoffs due to floundering new sales while marketing org inexplicably remains mostly untouched (except for losing a backfill after someone left) - At this point the only value left in the company is their existing book of business and they're working to destroy that by crippling the teams that keep those customers renewing

2
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