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      Zoom Communications

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      Zoom Communications reviews

      Zoom was great but lost its way - Account Executive Zoom Communications Employee Review

      3.0
      6 Apr 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a great culture back in 2020 even if it was. The opportunities were plenty and customers were in need of video competing obviously during Covid.

      Cons

      Horrible culture began when they change leadership in the ANZ region. They did not promote anyone internally and decided to bring in outside leadership which completely destroyed culture and it became a rotating door of people getting a job and then leaving not long after because they realise how horrible it was.... they decided to throw the cheque-book at people outside the business rather than offering people internally who had succeeded any chance of progression.

      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. It’s great to hear that you were part of Zoom during a time when the culture was strong and opportunities were abundant—those moments can be especially impactful. We also understand how changes in leadership and hiring strategies can influence team dynamics and overall culture, particularly at a regional level. Your feedback highlights the importance of balancing external hiring with internal growth opportunities, as well as ensuring that insights from frontline teams are heard and acted on. We appreciate you taking the time to provide such candid and detailed feedback.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      3w
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      3.0
      12 Apr 2026
      Software development engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      3
      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
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