Toxic IT org !! - Business Analyst Zoom Communications Employee Review

1.0
31 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The company has good benefits overall and tries to do the right thing by the employees as far as HR policies are concerned. The CEO is a nice guy, humble and personable which reflects in some of the humane HR policies around benefits, RSU grants etc within the company. Some non-IT / non-Eng business groups are nice to work with.

Cons

Where to start. The IT org has turned out be on the worst work environment to work at. It used to be a nice place to work. The new leadership team (recently hired through favoritism) has created a toxic culture with no meritocracy by bringing in and putting their right-hand man from their previous jobs and giving them key responsibilities, sidelining and driving out everybody who is not in their inner circle. If you are not from VMWare, Cisco and NetApp and not in one of their inner circles, you are out of luck. You would be subtly bullied and sidelined and eventually driven out of the company. The culture has turned out to be so toxic that demoralized folks are in "quiet quitting" mode. This department is now run like a mom-and-pop shop where the VMWare/Cisco/NetApp folks can do anything they want without any recourse or accountability, meritocracy and fairness. Rampant favoritism on your face nowadays within the group. The culture is so toxic that US employees are now reporting to the managers in India affecting their morale and work-life balance. How is that even fair ? Never seen anything like this ever in any company. There is zero real innovation nowadays within product and engineering and it is all about cutting corners now and save mighty $$$ by moving jobs overseas to China and India. Why does Zoom even have US IT or engineering team and treat these employees like second class. If the company does not do anything about these kind of horrible culture festering, it would be a sinking ship in no-time, probably is already (see the stock price of late)

Explore other reviews about Zoom Communications

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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