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      Zoom Communications

      Engaged employer

      Zoom Communications reviews

      Not great, not terrible. - Solutions Engineer Zoom Communications Employee Review

      3.0
      5 Oct 2023
      Solutions engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Some great benefits such as Health insurance, ESPP, Swags, Mobile phone refunds, Fertility benefits, Parental leave, etc -Eric the CEO is genuinely a great guy.

      Cons

      - Senior Management is clueless - total lack of company directions. - Post-pandemic they over-hired, being too optimistic (naive) about the future of the company. Just to hit with the reality that the video market has become commoditised. - The company's investment in R&D mostly is about going deeper with small features that nobody cares about - and when trying to go wider, they did it with products that nobody cares about (i.e. ZoomIQ) - Absolutely no processes, you end up being confused what is your role and the scope of your work.

      Explore other reviews about Zoom Communications

      5.0
      15 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible hours, reasonable deadlines. good pay.

      Cons

      Long hours and not as fast paced.

      avatar
      Zoom Communications Response
      1mo
      It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
      1.0
      23 Jun 2026
      Support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

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