Overall Experience - Sales Zoom Communications Employee Review

1.0
19 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Zoom gives flexibility and that helps with balance and free snacks, etc. Learned something about the industry.

Cons

Big turnover, vibe like a college campus, layoffs when stock prices went down, people in charge without the experience needed for those positions, okay for initial experience, not a career path.

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We understand your outlook about turnover, the work environment, layoffs tied to stock prices, and leadership experience. Your feedback is important as we strive to improve stability, leadership development, and long-term career opportunities for our employees. That said, we are glad to hear that you appreciated the flexibility, work-life balance, and the opportunity to learn about the industry. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you'd like to share more, please reach out at engagement@zoom.us.

Explore other reviews about Zoom Communications

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great product, great team, work/life balance, great tools

Cons

Products change rapidly and training isn't always helpful

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
2d
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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