A forward-thinking company with outstanding work-life balance and leadership that truly invests in you. - Senior Systems Administrator ZoomInfo Employee Review

5.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Amazing work-life balance — leadership respects personal time and encourages healthy boundaries. Management genuinely supports growth, providing opportunities to lead, contribute, and expand your strengths. I’m empowered to be the expert in my role and trusted to make meaningful decisions. Transparent leadership that communicates openly about expectations, priorities, and the direction of the company. A future-focused organization that’s constantly improving and innovating. I have all the tools, resources, and an incredible team that enables success every day. From an IT perspective, there’s always something impactful to work on — high-value projects that make the job exciting and rewarding. You genuinely feel like you’re contributing to a company that is thriving and continually evolving.

Cons

With a fast-moving company, there’s always a lot to do, which can be challenging if you’re not someone who enjoys a dynamic and evolving environment. Communication across some cross-functional teams can occasionally lag due to the pace, but it continues to improve.

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ZoomInfo Response
6mo
Thank you for sharing such a detailed perspective. We are happy to hear that the balance, trust, and transparency you are experiencing are helping you do your best work and feel like an expert in your role. You are right that our fast pace can be challenging, and we appreciate your feedback on cross team communication as we scale. We will keep investing in clarity, alignment, and empowering people to get to impact fast. – Chad Herring, ZoomInfo CHRO

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
23h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
23h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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