Do your best to avoid for entry level sales - Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
1 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Okay starting place...if you really cant find anything else.

Cons

Management is on a power trip Theres a lead dump every morning and its almost like a piñata to try and make set meetings for customers. 125 calls a day minimum. Highest achievers will make shy of 65k. Thats pretty standard but not for the amount of effort. CEO has short man energy and will regularly drop f-bombs on recorded calls - so unprofessional. You feel greasy for selling other peoples information (plus some of these people get called upwards of 15 calls a day).

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ZoomInfo Response
5y
Thank you for taking the time to leave feedback. Our team of SDRs forms the base on which we build our entire Sales organization. This critical role is both demanding and rewarding, and is a fantastic position if you want to learn the fundamentals of tech sales. The training that you’ll receive is second to none! Our lead distribution process is strategic – we believe that healthy competition and high, but attainable, call volumes can motivate talented salespeople to their best work. And we have seen this bear out. Most of our SDRs are promoted to AE or AM positions within a year. Regarding the sale of information – that is what we do. The important point to note is that our database specializes in business-related contact data like company, job title, work email, work phone, etc. In short, it’s the kind of information you would find on a business card, LinkedIn profile, or email signature. Individuals can opt out of providing this information to us. This data (and it’s quality!) makes us a leading B2B data provider, helping customers all over the world optimize their go-to-market strategy. Thanks again for leaving your candid perspectives. We want you, and all our SDRs, to find professional success. Please feel free to reach out to your HR Business Partner with any other thoughts or feedback you may have. – The ZoomInfo Employee Experience Team

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

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ZoomInfo Response
4d
Thank you for sharing your experience in the CS organization and for all you've done for ZoomInfo. I'm proud of the culture of collaboration and support that we've worked hard to build, so it's wonderful to hear that it's paying off for you. I believe that people do their best work when they're empowered; and that means autonomy, flexibility and freedom to get creative. That's how we innovate. I appreciate your candid feedback on cross-functional communication and product complexity. Platform simplification is an important near term goal for the whole company, and we're investing to move in the right direction. Thank you again for your feedback. It's helping us continue improving how we support our teams and equip client-facing employees for success. – Whitney Littman, ZoomInfo VP of Customer Success
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