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      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      Toxic Place to Work - Anonymous employee ZoomInfo Employee Review

      1.0
      28 Sept 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are smart and kind colleagues, my pay was at market rate, and they have a good tech stack

      Cons

      - Work/life balance doesn't exist: I worked 80-100 hours per week despite actively working with my manager and VP on prioritizing asks from other cross-functional teams. Unlimited PTO looks good on paper, but there are black out periods (in December 2020, sales and marketing weren't allowed to take time off) and unmovable deadlines meant I had to over-work on other days, negating any time I took off. - Poor executive leadership: The executive team isn't well aligned, they had unrealistic deadlines, and they yell and berate you in front of others. - High churn of amazing people: I saw great people get burned out, snap, or could not justify sustaining their way of work at ZoomInfo in the long-term because of the toxic environment created by the above two points. - Healthcare benefits are poor: For the Greater Boston area, coverage was so terrible that I switched to my husband's health insurance.

      avatar
      ZoomInfo Response
      4y
      Thank you for taking the time to leave this review. I never like to hear that an employee left ZoomInfo on bad terms. With regard to your work/life balance, 80-100 hours is not typical of ZoomInfo and I am sorry that was your experience. I also want to be clear that we absolutely do not tolerate bullying or harassment of any kind. If you would like to reach out to discuss what you experienced, I would be more than happy to speak with you personally. I would like to address your points about turnover and healthcare coverage as well. The talent ecosystem of mid- to large-sized SaaS companies, as well as the current economy and job market, means that hiring is extremely fast-paced and competitive, and can lead to a perception of churn. However, I’m happy to report that our turnover is actually below the industry benchmark. And although our benefits offerings are already great for our industry, we are making incremental improvements every single year. We keep extremely close tabs on the types of coverages our employees need for themselves and their families, as evidenced by our expanded Vision, Dental, and EPO healthcare plan options for this year – with even more improvements on the way for 2022! Thank you again for taking the time to leave your thoughts. – Alyssa Lahar, Chief Human Resources Officer

      Explore other reviews about ZoomInfo

      5.0
      21 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      1d
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
      2.0
      4 Jun 2026
      Vp
      Recommend
      CEO approval
      Business outlook

      Pros

      decent pay and average benefits

      Cons

      Toxic leadership and mgmt; good RSU given at joining but u will get fired before they vest; that is the strategy of this company; bad management and badly needs a professional CEO; too late may be

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