ZoomInfo does not care about people, they care about profit - Anonymous employee ZoomInfo Employee Review

1.0
27 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a great product. That’s where the accolades end.

Cons

The politics, the hypocrisy and the lack of compassion towards team members. For example, a VP was fired over Christmas and our team sat through countless meetings about changes but not once did they ever speak the former-VP’s name, announce to us that they were let go or offer any kind words about their time at the company. It was like they had disappeared that leader and pretended they never existed. That executive was replaced with a new leader with zero experience in the field. The general consensus among the team was that the C-suite hired someone who would follow directions, not push back. Once, we received an email from the CEO explaining that if we wanted to do well, we’d need to put in long hours. The whole email made it clear that he expected us to work outside of our 9-5 for success. It was framed as being a Red Sox player, not a Pirate. Little did we know, that would foreshadow a host of layoffs, all of which had no basis in performance. These layoffs were enacted after months of direct managers telling us not to worry about losing our jobs. The people let go ranged from directors to managers to individual contributors. The biggest reason for this review is the way those layoffs were handled. No one was told what was going on, the fact that this was a restructure was never mentioned to the people being fired. Now, months later, they are re-hiring for the same roles they terminated a few months back. Bottom-line: ZoomInfo does not care about it’s people, they care about getting what they need in the moment and moving on with no remorse once they change course. Don’t drink the KoolAid.

Explore other reviews about ZoomInfo

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work at

Cons

Less opportunities of growth within the org

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

avatar
ZoomInfo Response
2d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
See reviews by: Helpful|Rating|Date|All