Experience depends on your manager - Customer Success Manager ZoomInfo Employee Review

Thank you for your feedback. I’m sorry to hear that your experience was less than favorable. Within the Customer Success organization, 50% of Vice Presidents are women, and about 48% of our promotions in the last merit cycle were women, so it’s not accurate to suggest that only men receive promotions or lead the department. We do have certain PTO blackout dates to make sure we’re able to consistently provide top-notch customer service and follow through on our commitments to our customers. This is fairly typical for a tech sales organization, but it nonetheless should have been discussed with you during hiring. I apologize if we fell down on our duties in this regard. With respect to salary, every year our compensation team compares our salary ranges to the market ranges using a high-tech survey and adjusts our ranges to match. The market rate includes the cost of living in the pay rates, so cost of living is intrinsically represented within the market data to which we annually review and align our salary ranges. We also do have annual merit-based increases. Thank you again for taking the time to leave feedback, and I wish you success in the next step of your professional journey! – Jennifer Creticos, ZoomInfo Chief Human Resources Officer