Not what it is cracked up to be - Account Executive ZoomInfo Employee Review

2.0
4 May 2022
Recommend
CEO approval
Business outlook

Pros

stock options are a plus, take forever to vest

Cons

way too many AEs and SDRs, barely any demos, losing to apollo and lusha constantly, data isn't as great as it use to be. Directors are on a power trip, when they have been off the sales floor so long, they've forgotten what it's like to sell. No work life balance, does not exist, need to take demos all hours of the night to survive.

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ZoomInfo Response
4y
Hello and thank you for taking a moment to leave feedback on your experience working at ZoomInfo. I’m sorry to hear that you left with a bad impression. My goal is to make sure we have enough Account Executives to both keep up with our ever-growing business and make sure our customers receive fast, top-tier attention. As an efficient, data-driven business, we wouldn’t hire more SDRs/AEs than our lead volume and capacity would dictate. This can be a delicate balance, but I like to think we get it right most of the time. I was surprised to hear your feedback on our Directors being out of touch when many (nearly all) of our Directors were sitting in an Account Executive or Account Manager chair only a few years ago. This is something we pride ourselves on – identifying strong leaders and promoting from within, often at much faster rates than the industry benchmark. I’m disappointed that ZoomInfo wasn’t your perfect career move, but I wish you all the best in future endeavors. – Steven Bryerton, ZoomInfo Senior Vice President of Sales

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
22h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
22h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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