Good talented people, awful management! - Software QA Engineer ZoomInfo Employee Review

3.0
1 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits, stock options, unlimited vacations, nice office

Cons

Awful managers in engineering , who don’t know how to manage people, not settings goals, expectations and then come blaming for not delivering it. All talks about one team one responsibility is just empty words! When you make a mistake you are on your own! Total lack of communication, work life balance is poor for people with kids.

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ZoomInfo Response
3y
Thank you for your feedback. I never like to hear that someone who had been with ZoomInfo for several years was driven away due to management. We are investing in management training and plan to roll it out to all new managers this year. This training will include setting expectations and goals, as well as coaching, communicating, and delivering feedback. We are also reviewing many of our management processes to see how we can improve and will be holding managers accountable for implementing positive change. This topic is extremely important to me and I am committed to seeing it improve. As for work/life balance, when an organization is scaling as quickly as we are, priorities and projects can sometimes create a demanding schedule. We try to offer our employees the flexibility they need to balance their work and personal life, including – as you mentioned – unlimited PTO. Work should never come before family and anyone struggling should seek out their manager or HR business partner immediately to remedy the situation. Thank you again for leaving feedback and I wish you every success in your future career. – Nir Keren, ZoomInfo Chief Technology Officer

Explore other reviews about ZoomInfo

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- The caliber of people here, from engineering to sales to operations. There's a collaborative, "figure it out together" culture rather than territorial silos. - Leadership is generally open to internal mobility and stretch assignments if you raise your hand. I've seen colleagues move across departments and take on bigger scope when they show initiative. - Solid and affordable health benefits compared to anywhere else I have worked, unlimited PTO, and perks that reflect a company that cares about employee wellbeing. - Things move fast here, which means you get exposure to a lot and can see the direct impact of your work relatively quickly compared to larger, more bureaucratic companies.

Cons

Like any growing company, it's not without its challenges. The pace can be intense, and priorities sometimes shift quickly.

1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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