Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      Horrible experience at every turn - Anonymous employee ZoomInfo Employee Review

      1.0
      11 Jul 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      After pondering for the last 20 minutes, I really can't think of anything to contribute here. I was hopeful when I started, but there have been zero pros during this experience.

      Cons

      Onboarding was messy and showed no respect for my time. Provisioning is broken. I am unable to do basic functions of my job due to the many levels of disfunction during onboarding and provisioning. More micro-management than I thought possible. Was promised the world and feel like the entire experience has been a bait-and-switch. The company is dominated by insecure leadership with inflated egos and need for recognition. A condescending tone is engrained in the male-dominated leadership culture of this company.

      avatar
      ZoomInfo Response
      3y
      Hello and thank you for taking the time to provide us with feedback. I’m sorry to hear that your onboarding was not up to par. Our onboarding experience is normally excellent, and we regularly receive compliments from new hires for our thoroughness and expertise. I apologize that your experience didn’t live up to our usual high standards; we aim to get 1% better every day and regularly evaluate our onboarding and provisioning practices to make sure they are top notch. If you would like to provide additional feedback on how we can improve, I encourage you to reach out to me personally or to your HR Business Partner. We welcome your thoughts! I’d like to address the topic of micro-management. As I mentioned earlier, we have very high standards for our onboarding process. It is designed to get employees up to speed and contributing to their full potential within just a few weeks of starting. As such, our managers try to be extremely visible, available, and supportive to our new hires to ensure no one is falling behind or is having any issues. It appears our managers’ intentions may have been misunderstood in this case. Finally, I am concerned to hear about potential condescending behavior or speech. Respect is central to our One Team One Dream company value, and we need to address this to make sure we are creating a safe and welcoming environment for all. I highly encourage you to reach out to your HR Business Partner if you observe this again. If you have any additional feedback that you would like to share, my door is open to you. – Jennifer Creticos, ZoomInfo Chief Human Resources Officer

      Explore other reviews about ZoomInfo

      5.0
      17 Jun 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      20h
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      18 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      2
      avatar
      ZoomInfo Response
      20h
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo review