the other negative reviews on here are 100% accurate - Account Executive ZoomInfo Employee Review

2.0
6 Jun 2023
Recommend
CEO approval
Business outlook

Pros

- the product has an excellent reputation in the market and it's value prop makes ROI easy to quantify to customers

Cons

- expect constant change in processes, commission plans, roles, teams, etc. - inefficient processes and workflows put in place by management that double your daily work output and don't contribute to hitting your number - countless unnecessary internal meetings - had to fight battles with leadership to get paid on deals that I worked on - Pushy, used car salesmen-esque sales tactic are a way of life

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ZoomInfo Response
3y
Thank you for taking the time to provide feedback as your insight is very valuable to us. We have grown at an incredible pace over the past two years and missed out on some opportunities to optimize our team structures and processes. We have reorganized some of our Sales teams to help align the SDRs, AEs, and AMs more effectively improving communication and process flow. Thank you again for sharing your thoughts and I wish you the best of luck in your next career move.

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
21h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
21h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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