Stay Away - Account Executive ZoomInfo Employee Review

1.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Accurate data and exceptional software make this company a household name. If you're fortunate enough (or new to the company), you may enjoy some easy wins from inbound opportunities. However, due to market saturation, the economy, and other factors, the pace of such victories has significantly slowed down.

Cons

Where do I begin? Initially, you might feel like a valued asset, but that sentiment can quickly change. In reality, you're merely reduced to a number within the company. If you fail to meet the quota for two consecutive months (~1000K/month), you'll be put on a Performance Improvement Plan (PIP) without delay, and the flow of leads will gradually dwindle. The management team lacks proper training and fails to provide any meaningful support. Their responses usually consist of empty phrases like 'you got this' or 'you need to do better,' offering no practical assistance. The base pay for Account Executives (AEs) is dishearteningly low, particularly if you start as a Sales Development Representative (SDR) and work your way up. The work environment is incredibly stressful, compounded by unethical sales tactics. If I were in your shoes, I would strongly consider exploring other opportunities elsewhere

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ZoomInfo Response
3y
Thank you for chiming in and leaving a review. We take all feedback seriously and aim to improve 1% better every day. We offer a half a dozen Core Leadership Development programs, leverage 360 review feedback for Executives and also are launching a new 1:1 Leadership coaching program called Better Up to develop increased Self Awareness, Impact and Resiliency. We aim to build high-functioning teams with empowered individuals who feel confident and supported in hitting their numbers. I’m disappointed that your experience was not positive and I will you luck in your next career move.

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
23h
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

2
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ZoomInfo Response
23h
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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