Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged employer

      ZoomInfo reviews

      Micromanagement + Unrealistic Goals - SMB Account Executive ZoomInfo Employee Review

      2.0
      30 Jul 2024
      Smb account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Base was reasonable & so was OTE.

      Cons

      Onboarded us and the second we logged on our calendar was packed with back to back meetings, homework, etc. The onboarding process is intense & they constantly put you on the spot to perform mocks in front of others even from day 1. Before my ramp period was ever over, they put majority of us on PIP’s & started micromanaging us - even if you were doing well. Lots of negative energy from stressed out leadership to get us to meet unattainable goals. I think if I was selling mid-market or enterprise it would be easier. Any inbound leads would be small companies that couldn’t afford our product. Avg deal size 20k. Overall, before ramp was even over my sales manager and most of our team was eliminated without any explanation. Last but not least I was disappointed with the technology. They provided us old HP laptops that would constantly stall out - along with a charger that expired the day I got it. I had never had an issue hitting a quota, nor have ever needed anyone else over my shoulder constantly & trying to hop on every single meeting to help close (which was not affective btw).

      avatar
      ZoomInfo Response
      1y
      Thank you for your feedback. We appreciate your hard work and dedication. We understand that the onboarding process and the expectations can be intense, and we aim to support our employees through challenging periods and offer many feedback opportunities and tools and support along the way. Last month, as you know we restructured so that every rep is focused on a specific segment: SMB, Mid Market, or Enterprise. By segmenting the New Business team, we are driving improvement in win rates, ASP increases in up market segments, better retention downmarket, improved enablement, and more role specialization. We regret that you experienced issues with technology and micromanagement but thank you for sharing your experience and concerns, and we wish you all the best in your future endeavors.

      Explore other reviews about ZoomInfo

      5.0
      17 Jun 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

      Cons

      Difficult macro environment for the company and industry

      avatar
      ZoomInfo Response
      1d
      Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
      3.0
      18 Jun 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good benefits and great office.

      Cons

      Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

      3
      avatar
      ZoomInfo Response
      1d
      Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
      See reviews by: Helpful|Rating|Date|All
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ZoomInfo reviewsZoomInfo SMB Account Executive reviewsZoomInfo review