Local team great, rest of company out of touch - Anonymous employee Zooplus Employee Review

3.0
3 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team of your local market will be what keeps you sane in this company. Flexible working. Pet industry is a fun industry! Meeting with my colleagues around Europe for team events was a highlight.

Cons

Unless you work for the Munich office, your opinion or existence does not matter. Head office are so out of touch with the reality of this company. Everything centres around DE. Entirely undiverse ExCo, with the one female member often used as the scapegoat for announcing all controversial decisions. German team do not consider the language or nuances of other markets/nationalities, and will steam roll ahead with ideas and translations for campaigns that make no sense when translated for other markets. ‘Celebrating Pet Love Every Day’ springs to mind. Not to mention moving Oxford team to London with approx. one months notice and no salary increases for London weighting, and little to no travel allowance in some cases, despite average train costs being £50-60 a day.

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Zooplus Response
5mo
We appreciate you sharing your honest perspective and highlighting both the positives and challenges. It’s great to hear that you enjoyed working with your local team, the flexibility, and the opportunity to connect with colleagues across Europe. At the same time, we’re truly sorry to learn about your concerns regarding communication, inclusivity, and the perception of decisions being too centralized. We also acknowledge your feedback on diversity within leadership and the impact of relocation without adequate support. These are important areas for us to reflect on and improve, as fairness and collaboration across all markets are key to our success. Thank you again for taking the time to share your experience, it helps us identify where we need to do better. Warm regards, Your Employer Branding Team

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Cons

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