Worst sales culture I've seen in my career - Enterprise Account Executive Zuora Employee Review

1.0
6 Jun 2014
Recommend
CEO approval
Business outlook

Pros

On the face of it, compensation is good, but like another reviewer pointed out, maximizing your variable is another story.

Cons

I was here a short time but in that period I had two large deals fall through because the prospect did back door references and were told to stay away from Zuora. One customer said it was the worst purchasing decision they ever made in their career. And as others have pointed out, many of these positive reviews seem planted. I was asked by HR to write a review when I'd been there only a few weeks. They provided some helpful "guidance" as to what to write. You can dismiss the bad reviews as bitter or disgruntled employees but isn't that the point of leaving reviews? They are bitter and disgruntled for a reason. Luckily I didn't stay long enough to become bitter but I can see how it would happen. This company is great at hyping themselves up and making it seem like it's on the fast path to IPO, great culture, etc. Once I was there, it didn't take long to see the truth and I regretted leaving my previous company, where I was making good money and my deals didn't get blown up by bad customer references. We live in Silicon Valley, the tech capital of the world, why work here when you have so many options?

Explore other reviews about Zuora

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work and great people

Cons

None for now with my current tenure

5.0
12 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working at Zuora! The energy here is always exciting, and my colleagues make the environment fun and engaging. Since going private, there’s been noticeable acceleration across the company, which makes getting things done much easier and more rewarding. Most people bring a great attitude to their work, and leadership does a fantastic job of incentivizing hard work with competitive pay. On top of that, the projects I’m involved in are both challenging and genuinely interesting—it’s a place where I feel motivated and valued every day.

Cons

There have definitely been some challenges, including layoffs and the reality of long hours and hard work. Not everyone seems equally energized, and while most leaders are excellent, a few could be stronger. Global resourcing also creates hurdles—although the teams across regions are highly skilled, time zone differences can make collaboration and execution more difficult at times.

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