Decent company - challenges in workplace culture - Anonymous employee Zurich Insurance Employee Review

2.0
21 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Global offices Strong financials Trying to change but much work still needed

Cons

Nepotism and narcissism is rampant with spouses and families working in different departments. New office layout is cramped making it difficult to have a conversation with customers. Cost cutting as Zurich looks to make up for past poor business decisions. A lot of work being outsourced to India, Zurich has a huge stake in kotak general insurance The focus on DEI is a welcome change, but the workplace culture still struggles with subtle forms of discrimination making it a challenge. Constant turnover and unnecessary bureaucracy leads to more work with slow or no replacement of employees who leave. Some managers lack the necessary leadership skills to effectively lead their teams. Promotions into management seem to prioritize technical expertise and favouritism, without regard for staff. Overly hierarchical, with leadership appearing more focused on attending high-profile events and maintaining their titles.

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Zurich Insurance Response
1y
We appreciate your feedback and would like the opportunity to review the situation further. At Zurich, we encourage a culture of open communication. Our 24-hour Zurich Ethics Line is available for reporting concerns online or by phone through the company’s Intranet.

Explore other reviews about Zurich Insurance

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Industry leader in the auto dealership space

Cons

Goals were not always attainable due to limited number of prospects

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Zurich Insurance Response
4mo
We appreciate your feedback. Thank you for the excellent rating.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities are there

Cons

Less innovative but also part of the industry

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