Blind, Deaf, and in Control – Leadership That Won’t Listen - Anonymous employee Zuub Employee Review

The company’s success often feels disconnected from individual performance. Leadership frequently makes large, sudden layoffs as part of strategic pivots, only to over-hire again shortly after, especially in sales. This creates a high-stress, unstable environment, and I truly believe the companies days are numbered. For example, we’ve had celebrations and performance bonuses, only to face significant layoffs just months later. It’s hard to ever feel secure here. They promote a culture of investing in employee growth and development, but this mainly seems true for engineers. In practice, leadership rarely offers meaningful mentorship or guidance. Instead, you’re often hired for your expertise, only to find that your input is neither trusted nor valued. Decision-making is tightly controlled at the top, despite a lack of real understanding in the departments they oversee. Customer churn remains a persistent problem, likely because the focus is overwhelmingly on landing sales rather than long-term customer satisfaction. Ideas from the ground up rarely get attention, as leadership tends to ignore or dismiss feedback. Finally, the culture is weak. Employees are often treated like expendable assets, and the recent move to hire HR seems more like a strategy to create distance from the workforce than a genuine effort to improve engagement.