Pros
Many opportunities for career growth working with top medical centers/companies on many new medical products. We get to use technology with consulting and CRO services to make working easier and efficient for us and for customers. Lots of positive feedback from customers. Good culture of teamwork and high performance standards. Good comp + bonus. Benefits include the usual plus professional training, certifications, tuition, day care, mileage/company car, H1B visa sponsor, relocation, health club, perks. Flexible work arrangements are possible if you are a good performer.
Cons
Company is intense and works 24/7/365, so sometimes we need to participate on teams at night on international calls. Clients can be bossy and rude even when they don’t know what they are talking about. Slackers who don’t do the training and can’t pass any cert exams can freak out and blame other people.