Please STAY AWAY - Anonymous employee cove.tool Employee Review

1.0
1 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only positive about this firm, are the employees. Some of the most diligent, hardworking smart and above all kind people I've ever worked with.

Cons

Where do I even begin? I remember when I was younger and used to hear this from people around and in movies: 'this place is a sinking ship.' And I never really understood how that analogy applied to a workplace. NOW I DO. A half-decent product and an incredible set of engineers, designers, marketing, and sales team are severely let down by the three founders who act like a cabal. I am honestly not sure what changed in the last 9 months. While miscommunication and startup challenges were always seen and expected, the founders' behavior has crossed the line. There's a glaring lack of direction, planning, and consistency, particularly in their inexplicable hiring and firing decisions. Since January of 2023, literally every couple of weeks, somebody is let go or leaves out of frustration. The reasons for being let go are even more insane. Within a couple of days, a new hire is made for the exact same role, but with a different title, and they spend 3 months learning about the firm and the tool before the next set of people leave/get fired. Rinse, repeat. What's even more dubious during this period, is the use of the founders' new favorite word: A.I. AI, AI, AI, everything. You want to use AI as a jargon to hire people and show that you're smart? The founders literally changed the course of the company, having an internal rebrand called 'cove.tool 2.0,' fired 8 people one fine Wednesday morning, to focus on a new internal product. 2 months later, all work for that new product has been stopped, and the direction has changed to incorporating 'A.I' into our tools. I cannot fathom the mind-numbingly stupid decisions taken to reach this stage. The core products, for which users pay, are completely neglected for this one task. Bugs and software issues that have persisted for months remain unattended due to the severely understaffed software team. The reason behind this alarming situation? Team members have been either let go or have handed in their two weeks' notice, leaving the company in a precarious state of inadequacy and neglect. This unacceptable negligence underscores a blatant disregard for both the product quality and the customers! If you are international, STAY AWAY. At worst, if this is your only option, use this company to maintain status and start applying for jobs from the very first day and jump ship ASAP. You will be hung out to dry. If you're an American citizen, STAY AWAY. Sure, there are numerous subpar companies in the market, but it's essential to choose a firm where your status as a citizen guarantees you basic respect. You possess that privilege; utilize it wisely.

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cove.tool Response
2y
Thank you for sharing your honest feedback about your experience at Covetool. We value all feedback, both positive and constructive, as it helps us identify areas for improvement. Our employees, and their well-being, are of utmost importance to us, and we are dedicated to creating a positive and sustainable work environment. We appreciate your contribution to our ongoing efforts to improve. If you are open to discussing your concerns and experience further, please reach out to people@covetool.com.

Explore other reviews about cove.tool

5.0
16 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Adaptable to market demands, follows agile approaches to product and process, focus on sustainability.

Cons

If a slower-paced, predictable environment is what you're looking for, then this fast-paced startup may not be the best fit.

2
avatar
cove.tool Response
1y
Thank you for your feedback! We're glad you appreciate our adaptability and focus on sustainability. We understand that the fast-paced nature of a startup isn't for everyone, and we appreciate your honest perspective.
1.0
29 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most people are great and extremely kind and hardworking. - Snacks and drinks in the kitchen.

Cons

- The micromanaging here is on another level that I have never experienced anywhere else. If you can't trust employees to do their jobs or are going to speak to them in condescending tones that are passive aggressive, you shouldn't be leading a company. - You're expected to complete newly assigned tasks immediately with no notice and no explanation of why you're being asked to do them. - The communication from the founders is nonexistent. ICs find out about huge business shifts/changes in passing and then have no clarity on how this affects their job duties. Things pivot daily so don't even bother getting used to a new workflow. It'll switch up on you within the next 24 hours. The CEO and CPO are not on the same page 9 out of 10 times and the two of them will tell the same person completely different things regarding business decisions. And yes they are married and claim that this is due to them "not discussing work matters at home." No one is expecting you to discuss these things at home, they should be discussed at work so that your teams know exactly what's going on when it comes to the company and their jobs. - The leadership decisions are an absolute joke. Being book smart does not equate to being a strong leader and knowing how to run a business. - Downtown parking is NOT reimbursed, but public transit fees are. They claim this is to "promote sustainability" but the founders themselves drive to the office every week.

19
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cove.tool Response
1y
We do our best to strike a good balance between guidance and trust in our team’s expertise. According to our recent, anonymous employee engagement survey, 80% of employees feel they have the autonomy they need to do their job well, and we’re working to raise that number every year. As for communication, clear and unified messaging is really important to us. A lot of our leadership meetings are focused on aligning goals, though we know that some decisions can feel a bit scattered in such a fast-paced environment. That does not mean they don't come without thought and reason, both of which we convey as often as possible. We’re always open to improving the processes we have in place to make things clearer and more consistent, especially when it comes to big shifts. Our commitment to sustainability drives our support for public transit options since studies show it can cut individual carbon footprints by up to 45%. We know driving may be necessary for some, and we try to be upfront about our approach from day one. While our founders do drive to work, they use fully electric vehicles, which helps align with our sustainability goals. Ultimately, we appreciate and respect all our employees, whether they fill up at a gas station or plug in their car. For anyone reading these reviews, we encourage you to look at things from a balanced perspective. You may notice a trend that shows whenever there’s a positive review, a negative one tends to pop up right after, and it’s usually the negative reviews that get marked as 'helpful.' While we respect everyone’s experiences, and we are not invalidating their perspective, it’s possible that some of these perspectives come from a smaller group of past employees. We’d love for readers to consider all the feedback here to get a fuller picture of our company.
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