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      Better have a degree - Account Manager eBay Employee Review

      3.0
      29 Mar 2013
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun environment. Some of the supervisors are really great. The pay is decent.

      Cons

      If you want to do something other than customer service, you better have atleast Bachelor's degree better if you have an MBA. No matter the the customers don't speak that language.

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      5.0
      24 Jun 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      All good, love this company and this job

      Cons

      No, everything's just nice. I love the company

      3.0
      20 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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