Numbers Driven Company without care for the individual. - GCX BSE Customer Service Representative eBay Employee Review

1.0
21 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The benefits, making new connections, free eBay store

Cons

Unrealistic expectations for stats. Expected to give the best customer service in under 9 minutes while site issues are constantly popping up without fixes. Updates for the sake of updates instead of forward progress. Removing any thinking that isn't aligned with the looping mess that eBay is inside.

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5.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and nice office

Cons

Nothing that I know of

2.0
18 Jun 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

The pay was decent for the role.

Cons

Not a lot of growth internally Poor management

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