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      eBay

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      eBay reviews

      Would not recommend if you are looking to create a career here - Customer Support eBay Employee Review

      2.0
      5 Oct 2021
      Customer support
      Recommend
      CEO approval
      Business outlook

      Pros

      Private health insurance, generous annual leave allowance and set rotation making it easier to manage shift work

      Cons

      Salary isn’t the best and the calls can be tedious. I can now understand why there is such a high staff turnover. Very busy place to work with barely any time between calls to take a breath. Calls for the most part felt like you were battling with customers over account issues and restrictions/suspensions rather than having productive conversations with customers and actually helping. I felt just like a number to them and didn’t feel valued. Wouldn’t recommend it here if you wish to progress in your career. It’s fine for a call centre job as that’s all it is.

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      5.0
      2 Jun 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      It is equivalent to winning the lottery for a dream job.

      Cons

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      5.0
      27 May 2026
      Software engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

      Cons

      Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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