Pros
They started out good with great leadership, benefits and pay, the culture was great, the job sucked but with all the awesome other stuff you just had to stay.
Cons
Slowly eBay became numbers driven, I saw so much fraud that eBay turned their heads about. So many sellers we’re screwed over. Great agents started getting fired for silly reasons. People who were crap, got higher positions because they “knew someone” and outside people filled positions that some of our internal people were next in line for. Eventually eBay made it impossible to follow through with members, we put up with overseas agents lying and promising to customers and we take the fall, we have no time or opportunities to follow up and make sure things we promise get done. We are micro managed by “leaders” who are completely policy based and can’t think outside of the box, they micro manage top agents and then try to get them fired, if they think independently and do what’s best for eBay and the customer. The very thing they will hire you for at first. There is agents meanwhile that have constant issues while working from home, they will abuse leaves etc… but those people are never let go. Instead we have leadership who is insecure about teammates that are good enough to threaten their jobs and we harassment that goes unreported because we’re being intimidated by someone in power. It’s not a good place to work anymore. Just wait…. The downfall is coming.