Never felt more supported - Buyer Experience eBay Employee Review

5.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Supportive, welcoming, amazing training, 100% work from home contract. You genuinely get the feeling that they want you to succeed. Other call centres make you feel like a number, but there is nothing like that here. They want to get us to a point to progress and invest in skilling us up.

Cons

None as of yet, it's been great.

Explore other reviews about eBay

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay and beneifts and the overall work experience

Cons

None at this time it’s been great

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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