efm Logistics Services

1.0

24 Nov 2021

Recommend

CEO approval

Business outlook

Pros

- The people there are friendly and extremely hard working for the most part - Can learn to adapt under high pressure environment and develop useful time management skills (Only if you are willing to work hard and thrive in your role) - Free food provided by the company from time to time - Decent location and some staff parking available - There is room for progression and ability to change departments, however the from previous experiences, some managers of certain departments may not like seeing their staff change departments and will try to prevent staff from achieving their growth.

Cons

- High and unrealistic expectations from staff - Lower ranked staff do not receive enough credit for their hard work in the front lines, whereas management and more senior staff members receive all the credit. - CEO and board of directors do not value employee health and safety. During the peak of COVID in the Sydney 2021, most staff members were not given the option to work from home. A staff member in the Sydney office had COVID and everyone was a close contact. However CEO and management still did not allow WFH for all staff members in the office, who were COVID close contacts and did not bother to even deep clean the office. Abysmal code of conduct and morals on behalf of the CEO. - Lack of inclusive culture in work place and big divide between departments. - Limited flexibility and no employee benefits - Lack of structure in organisation and no proper training provided to new starters. - Too many unnecessary meetings, which cause further back log of work load for overworked employees who are striving to meet the utterly high expectations of management.

efm Logistics Services Response

Thank you for taking the time to leave a review, and in particular taking the time to highlight all the aspects you enjoy about efm. We certainly believe our people are one of our best assets and I’m glad you have had a positive experience with your peers. I would like to take the time to address some of the other points you make. - Firstly, in regard to COVID-19, it’s important to note that as a logistics company, efm is an essential service. Accordingly, we have developed and have been compliant with COVIDSafe Plans as required by VIC and NSW State Governments. - As you may be aware, NSW Police undertook unplanned COVIDSafe inspections and found that we have appropriate controls in place. Similarly, WorkSafe Victoria made unplanned site inspections of the Moorabbin office and each time found we had appropriate controls in place to keep our team safe and to limit the spread of the virus. Our VIC and NSW COVID responses were similar. - I would also like to make clear that while there was a positive COVID-19 case within the team, that individual was on annual leave from before their exposure and subsequent infectious period and did not return to the office until after they were fully cleared by the NSW Department of Health. - I agree that providing recognition where it’s due – across all levels of the business - is really important. That’s why we’ve recently launched the quarterly Standout Awards for team members, which is in addition to the monthly Shout-outs in the newsletter and our annual Business Awards. - We have significantly updated how we onboard new starters and will be launching the new induction program early next year. Please be assured that I and the rest of the management team sincerely value the efforts of our people every day. I’ve heard your feedback we will take this into consideration as we continue to evolve as an organisation. Wishing you all the best in the next chapter of your career. - efm

High turnover rate for a reason. - Internal Account Manager efm Logistics Services Employee Review

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