Will never return - Boutique Key Holder francesca's Employee Review

2.0
19 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Freedom with visuals (sometimes). Decent discount (30%)

Cons

Incompetent management - constantly changing what they want employees to do/what they want the store to look like. As soon as you've changed the entirety of the store to their liking, they make you change it back. New customer service plan treats customers as if they're brain-dead, no-confidence shmucks. They say they always hire within, but that is not that case.

Explore other reviews about francesca's

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No credit cards forcing on people.

Cons

Long hours and unfortunately not paying enough for the amount of work.

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