2y
Hi there
Thank you for your review. The fact that you enjoy your responsibilities and that the role sparks your ambition and is leading to professional growth is really lovely to hear.
Your cons are harder to hear and there is a lot that we can reflect on here. Multiple redundancy processes in a year have inevitably been tough on those affected and, as mentioned in responses to other reviews, every effort was made to manage these with as much empathy, compassion and care as possible. We recognise that not all of the rounds were handled as well as they could have been. We have learned as much as we can, particularly around the importance of supporting employees at a very difficult time. Getting the communication balance right in the lead up to a redundancy round is often the trickiest part. The aim is to be transparent enough to be clear on what the risks are, while avoiding a working environment that is constantly overshadowed by anxiety and uncertainty. Sometimes striking that balance well is missed, which it seems it was for you.
Target changes (increases or decreases) are common in business and are often reflective of external conditions, and/or aim to drive a different set of behaviours in exchange for additional reward. So far, the data tells us that individuals are working well towards the amended targets communicated around 6 weeks ago, and if all individuals stay focused on the levels of input activity required to hit the new targets, it looks likely that most people will achieve or overachieve against these new targets. This is great news.
Thank you for your feedback around the CEO not considering employee emotional health. It’s a shame that you feel this way, because at hackajob, we know that our team members are our most important asset and we invest in wellbeing support via Spill, giving everyone access to talking therapy options. We're committed to making sure everyone feels respected, supported, and valued in their work. Even though we're a startup and face challenges, we never want our team to feel unhappy or unfulfilled.
Thanks for being honest and dedicated to improving hackajob. We really appreciate your feedback, and we're working hard to fix these issues. I would welcome the chance to talk with you further and understand more about your point of view. If you would be prepared to do this, please reach out to me on amy@hackajob.co or via Slack.
Thanks,
Amy, Director of People