Pros
Very nice colleagues, made some lifelong friends all over the world here Decent functioning software most of the time Opportunity to experiment and learn different roles and skills The environment and business started out good and genuinely had a chance to be a top payroll competitor before it was squandered away by years of mismanagement and apparently a perpetual need to "cut cost"
Cons
Strategic Confusion & Direction: The company exhibits an extremely unpredictable and chaotic strategic direction. This lack of clarity often results in significant employee confusion and stress as teams constantly adapt to rapidly changing priorities, suggesting a fundamental disconnect among the leadership team. Sales Performance Issues: Sales are declining primarily because leadership has not addressed fundamental, underlying issues within the core sales process. Layoffs & AI Implementation: Justifies layoffs of highly valued and competent employees without a proper plan by stating it's an 'AI augmented company,' but the actual implementation of AI lacks the necessary process engineering and data management needed for meaningful automation.