Great Opportunity to Dine! - Mystery Diner i-Spy Employee Review

5.0
7 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Working for i-Spy has given me a great opportunity to visit new restaurants - including some that I wouldn't be able to afford. The job requires a lot of attention to detail during both the meal and the report writing process, and this has challenged me to really pay attention to what I'm eating and experiencing in restaurants. I'm enjoying dining out (whether as a mystery shopper or on my own) more because of it. I have a lot of fun as a mystery shopper, and my list of friends and family who want to tag along is growing! Also, Marc is great about answering questions and providing feedback, which was very helpful for me as I learned the process. Finally, payment/reimbursement is processed quickly.

Cons

These aren't cons so much as points to keep in mind if you're thinking about applying: Because the process of conducting and writing about a visit requires a lot of precision and attention to detail, this job might not be for everybody. Reports take at least a couple of hours, sometimes longer, to complete (especially when you're starting out); you need to complete them quickly, and you will receive feedback and questions that need to be addressed in a timely manner. I actually enjoy writing the reports, but if you're not a patient/detail-oriented person, this job might not be a good fit. The style, format, and tone of the reports need to be consistent and uniform - bear in mind that you're not being asked to write, stay, a restaurant review, so while the reports require description, they don't require a lot of flowery writing.

Explore other reviews about i-Spy

5.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

It's refreshing to work with a company that provides clear guidelines and offers support to help you do your best. The restaurant evaluations require detail-oriented observation. That said, the reports eliminate the excess BS required by some other companies and focus on what's really important. Marc Kravitz was great to work with and the company has contracts with some excellent restaurants.

Cons

None as of yet. Marc has high standards, so just be willing to adapt your writing to I-Spy's specifications.

1.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I learned a valuable life lesson.

Cons

So many cons. The biggest con is that I spent my time and money reviewing a restaurant for iSPY Hospitality and despite my best efforts, and after modifying my review 3 times, my review was ultimately rejected and I was never compensated for my work. I have extensive experience as a mystery shopper and I pride myself on my well written, detailed reviews. Marc Kravitz was absolutely impossible to please, he had unrealistic expectations, and his abrasive attitude was completely unprofessional. I have a pay statement reflecting compensation for this job, but not reimbursement for the meal. I never received this compensation and my emailed requests for explanation about this weren't answered.

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