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      iCIMS

      Engaged employer

      iCIMS reviews

      Amazing team members, above average product - Customer Support Specialist iCIMS Employee Review

      4.0
      6 Mar 2023
      Customer support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Team members were amazing and extremely helpful learning the platform and working with customers. Former manager was absolutely amazing.

      Cons

      Benefits are okay, and the product can be complicated at first. They also have a link where customers can give suggestions on improvements to the product that apparently is a black hole that no one takes seriously while they keep acquiring other companies/products. Says a lot about their "innovation."

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      2.0
      5 Jul 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent work life balance. Some employees are talented

      Cons

      Took a nosedive after VC acquisition. Lost its engineering culture and cut much of its talent. Now on life support until VCs extract as much value as they can.

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