Pay is good - Anonymous employee iHerb Employee Review

4.0
18 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced, great location

Cons

Supervisor favor their own race

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iHerb Response
9y
While the HR team is happy to hear that the pay was good while you worked at iHerb, we are sorry that you had a negative experience with a supervisor. HR takes all complaints seriously. Our Viewpoint Program was developed specifically so that managers could hear suggestions from all team members, and we mandate that the managers respond to each person. In addition, HR has an “Open Door” policy in which any team member can confidentially express a concern.

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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