1mo
Thank you for this thoughtful and detailed review.
The feedback on iThrive is the most important thing here, and we hear it. Building a career progression framework only matters if managers are actually using it in practice. If that gap existed in your experience, that is a real problem, and it is something leadership needs to audit.
On your People Ops comment, we are actively working to improve clarity and consistency in processes like onboarding and internal requests. Cross-functional communication, particularly between ops functions and the broader org, is an area we give great attention.
We appreciate the time you put into this, and we wish you well in what comes next.