5 May 2017
iQmetrix Response
9yHello there,
Thank you for taking the time to share your thoughts on your time with us at iQmetrix. We take these reviews very seriously and I would like to take this opportunity to address some of the key points you’ve outlined in your review.
Alcoholism: Typically, we find our beer on taps listed as a pro! However, we do not take alcoholism lightly in any regard. While we trust our employees as adults, have the proper policies in place for consumption, we still monitor the consumption levels (and times taken) daily in all locations. Where there has ever been a concern, this has immediately been address by someone on our People & Culture team.
Growth Opportunities: This is a two-way street. There are ample growth opportunities available at iQmetrix, however timing is of the essence and both parties need to align to ensure this is a fit. We are taking strides to become more transparent in the available growth opportunities by recently creating an internal job board and transfer process. All leads at iQmetrix understand the value in the individuals on their team growing and are willing to make the sacrifice of losing a great person on their team to embody this.
Holacracy: So far we feel the implementation has been a success. This is a slow work in progress and there is no perfect way to implement this new system of how to do work. Our hope is that it is a long term fix that might take time to see the ROI. We are actively requesting feedback via surveys and meetings to ensure that this rollout is as effective and in align with our culture as possible. Our people are our biggest asset. This new system of work will also address the concern regarding promotion of leads to the wrong roles and middle management issues. Holacracy is a transparent way of seeing what people are working on and accountable for, and will also bring more product ownership to certain teams. This is a shift but will ensure people are working on the things that align with their skillset. They will also have the ability to say no to accountabilities they are not comfortable undertaking. This transparency will also allow us to “fail fast” and make the right decisions sooner on endeavors that are not performing.
Compensation: No secret, this has always been a pain point at iQmetrix. While we are not one of the “Big 5” that can offer large USD paycheques, we are still privately held and provide a ton of other compensation pieces that allow for long term financial health. We have a dedicated team consistently reviewing the processes, industry standards, best practices and annual performance reviews.
Again, thank you for your valued input. You did not go unheard. We are actively trying to address all points mentioned as effectively and efficiently as possible.
Wishing you all the best in your career and thank you for your contribution at iQmetrix.
Christopher Krywulak